Call Center Services

24/7 Live Answer

During business hours, After hours, Call Overflow, Nights and weekends, 24/7/365

Customer Care

FAQ's, E-mail Response, Order Entry, Reservations, Scheduling, Dispatching

Additional Services

Live Web Chat, Voicemail/IVR, Employee Check-in, Disaster Recovery, CRM Integration

What Our Clients Say

“I cannot express adequately enough the exemplary manner in which Westpark handled our need for services. Handling the complete transfer of our inbound service to accommodate the surge of activity we experienced after airing on the Oprah Winfrey Show. Not only answering our inbound calls, but facilitating our phone order processing which was also done to the satisfaction of our high standards.”

Cosmetics Manufacturer

( A satisfied customer )

“Over the last four years we have found Westpark to be a company that has grown with us and has risen to new challenges. Westpark has met our needs by developing new programs and offering solutions for the communication problems we’ve faced. As the needs of our customers changed, Westpark has worked closely with us to create communication systems that have exceeded our requirements. We are now able to offer our national clients and our dealers more proficient service, 24 hours a day, 7 days a week.”

Capital Goods Manufacturer

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“I must admit that I was a bit daunted at the thought of putting together a National Call Center for the nation’s 21st largest builder. Since our beginning in January 2004, the entire team at Westpark has offered the best imaginable service, including guidance on call center related issues. I must tell you that our Call Center is outsourced 100% to Westpark, and they’re delivering a sizable volume of leads that are resulting in sales. Additionally, 24/7 coverage on our Internet Hotline has helped us to capture many valuable leads that would otherwise have been lost.”

Home Builder

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Recent News

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Join us in making sure every woman has access to care.

On June 9, 2016, Senator Roy Blunt from Missouri sponsored a bill, S 3040, that would extend until 2019 the current two-year delay in implementation of U.S. Preventive Services Task Force (USPSTF) screening mammography recommendations. This past January, the USPSTF finalized their recommendations which would eliminate annual mammograms for women in their 40s and allow women from

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Our Hometown Hero, The Rose!

Why is The Rose our Hometown Hero? The Rose reduces deaths from breast cancer by providing access to screening, diagnostics and treatment services to any woman regardless of her ability to pay. The Rose has been serving women of the greater Houston area for 30 years, ensuring any woman needing a mammogram or other breast

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Congratulations, Kimberly Stratton!

  We at Westpark encourage our employees to expand their careers to their full potential. It is with mixed emotions we announce Kimberly Stratton, our fearless HR Manager, has left Westpark Communications. She has been presented an opportunity to greatly further her career in a large corporation.

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The Super Bowl is Coming to Houston!

The Super Bowl is coming to Houston next year! Sallie Sargent, president and chief executive officer of the Houston Super Bowl host committee, was the keynote speaker at yesterday’s Women’s Excellence in Business Luncheon! Thank you to all that attended and to Houston West Chamber of Commerce for extending this series! We especially enjoyed winning

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Women’s Excellence in Business Luncheon

At the request of our members, the Houston West Chamber of Commerce has extended our Women Driving Business Series by hosting Women’s Excellence in Business Luncheon Series at the elegant Tony’s Restaurant in Greenway Plaza and Vallone’s in the new Gateway Center at Memorial City presented by Westpark Communications. The Women’s Excellence in Business (WEIB) series

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West Houston Economic Development Summit 2016

West Houston Economic Development Summit Presented by February 12, 2016  •  11:00AM – 1:30 PM Omni Houston – Westside – 13210 Katy Freeway As we are all keenly aware sinking oil prices have raised concerns and many questions for the West Houston economy. Will other sectors help fill the void and what is in the

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