Call Center Services

24/7 Live Answer

During business hours, After hours, Call Overflow, Nights and weekends, 24/7/365

Customer Care

FAQ's, E-mail Response, Order Entry, Reservations, Scheduling, Dispatching

Additional Services

Live Web Chat, Voicemail/IVR, Employee Check-in, Disaster Recovery, CRM Integration

What Our Clients Say

“I cannot express adequately enough the exemplary manner in which Westpark handled our need for services. Handling the complete transfer of our inbound service to accommodate the surge of activity we experienced after airing on the Oprah Winfrey Show. Not only answering our inbound calls, but facilitating our phone order processing which was also done to the satisfaction of our high standards.”

Cosmetics Manufacturer

( A satisfied customer )

“Over the last four years we have found Westpark to be a company that has grown with us and has risen to new challenges. Westpark has met our needs by developing new programs and offering solutions for the communication problems we’ve faced. As the needs of our customers changed, Westpark has worked closely with us to create communication systems that have exceeded our requirements. We are now able to offer our national clients and our dealers more proficient service, 24 hours a day, 7 days a week.”

Capital Goods Manufacturer

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“I must admit that I was a bit daunted at the thought of putting together a National Call Center for the nation’s 21st largest builder. Since our beginning in January 2004, the entire team at Westpark has offered the best imaginable service, including guidance on call center related issues. I must tell you that our Call Center is outsourced 100% to Westpark, and they’re delivering a sizable volume of leads that are resulting in sales. Additionally, 24/7 coverage on our Internet Hotline has helped us to capture many valuable leads that would otherwise have been lost.”

Home Builder

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Recent News


Fall Fest at the Karbach Brewing Co.

Join the West Houston Leadership Institute’s Class of 2015 and the Houston West Chamber of Commerce at this fall-tastic celebration at Karbach Brewing Co., benefiting Literacy Advance of Houston! – To Register or Donate:

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Westpark teams up with Houston Food Bank to help feed America. Join us in the fight to end hunger!

  Team Westpark had a great time working together at Houston Foodbank!  What a great feeling knowing the “Senior Box Program” we were working on is actually going to help feed some of the local elderly that we love and care for! It was such a rewarding experience, not only to give back to the community, but volunteering with

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Westpark Communications Welcomes our Latest Addition to the Sales Team, Account Executive, Daniel Wilkinson

  Daniel Wilkinson is an Account Executive with more than twenty years of experience in the Sales Industry.  He is recognized for contributions to record-setting sales figures, territory startup/expansion and new account development.   Daniel has a proven ability to lead sales teams to achieve revenue gains, offer an in-depth understanding of the sales cycle

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Kathie Edwards is guiding Westpark Communications to the next level!

Our new office space is ready!   Westpark has secured an extra 4,000 sq. ft. and is expanding! The build out has been going for weeks and the brand new space will be open to employees soon. You can see Kathie smiling in the picture as meetings progress in October and November.  “Westpark is growing. 

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The Woodlands Chamber of Commerce Taste of the Town

Westpark Communications supports The Woodlands Chamber of Commerce Taste of the Town with the help of Sarah’s Florist! Kathie Edwards, CEO and Business Owner, of Westpark Communications sponsored a table at the Taste of the Town on Thursday, January 30 promoting business in the Woodlands.  She brought her sales team, Lisa Hebert, LeeRand Green, and

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Women’s Excellence in Business Luncheon

Join us, Wednesday, January 15th, with Keynote Speaker, Leisa Holland-Nelson.Presented by Westpark Communications Women’s Excellence in Business LuncheonWednesday, January 15th 11:15 a.m. – 1:15 p.m. – Tony’s Restaurant – 3755 Richmond Ave. For more information on this event and the Houston West Chamber of Commerce, please call 713-785-4922 or visit:

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