Call Center Services

24/7 Live Answer

During business hours, After hours, Call Overflow, Nights and weekends, 24/7/365

Customer Care

FAQ's, E-mail Response, Order Entry, Reservations, Scheduling, Dispatching

Additional Services

Live Web Chat, Voicemail/IVR, Employee Check-in, Disaster Recovery, CRM Integration

What Our Clients Say

“I cannot express adequately enough the exemplary manner in which Westpark handled our need for services. Handling the complete transfer of our inbound service to accommodate the surge of activity we experienced after airing on the Oprah Winfrey Show. Not only answering our inbound calls, but facilitating our phone order processing which was also done to the satisfaction of our high standards.”

Cosmetics Manufacturer

( A satisfied customer )

“Over the last four years we have found Westpark to be a company that has grown with us and has risen to new challenges. Westpark has met our needs by developing new programs and offering solutions for the communication problems we’ve faced. As the needs of our customers changed, Westpark has worked closely with us to create communication systems that have exceeded our requirements. We are now able to offer our national clients and our dealers more proficient service, 24 hours a day, 7 days a week.”

Capital Goods Manufacturer

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“I must admit that I was a bit daunted at the thought of putting together a National Call Center for the nation’s 21st largest builder. Since our beginning in January 2004, the entire team at Westpark has offered the best imaginable service, including guidance on call center related issues. I must tell you that our Call Center is outsourced 100% to Westpark, and they’re delivering a sizable volume of leads that are resulting in sales. Additionally, 24/7 coverage on our Internet Hotline has helped us to capture many valuable leads that would otherwise have been lost.”

Home Builder

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Recent News

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Women’s Excellence in Business Luncheon

At the request of our members, the Houston West Chamber of Commerce has extended our Women Driving Business Series by hosting Women’s Excellence in Business Luncheon Series at the elegant Tony’s Restaurant in Greenway Plaza and Vallone’s in the new Gateway Center at Memorial City presented by Westpark Communications. The Women’s Excellence in Business (WEIB) series

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West Houston Economic Development Summit 2016

West Houston Economic Development Summit Presented by February 12, 2016  •  11:00AM – 1:30 PM Omni Houston – Westside – 13210 Katy Freeway As we are all keenly aware sinking oil prices have raised concerns and many questions for the West Houston economy. Will other sectors help fill the void and what is in the

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Woodlands Women of Influence Luncheon

Please join us for our Woodlands Women of Influence Luncheon on February 17th at Landry’s Seafood from  11:00 a.m. to 1:00 p.m. This intimate luncheon provides a powerful networking opportunity for business leaders in the North Houston and The Woodlands area. Our panelists Kathie Edwards, President & CEO of Westpark Communications and Judy Olson, Senior

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Fall Fest at the Karbach Brewing Co.

Join the West Houston Leadership Institute’s Class of 2015 and the Houston West Chamber of Commerce at this fall-tastic celebration at Karbach Brewing Co., benefiting Literacy Advance of Houston! – To Register or Donate: http://www.literacyadvance.org/Events/Fall_Fest_2015/#sthash.NhpQNOE6.dpuf http://business.hwcoc.org/Events/details/whli-fall-fest-2015-9611

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Westpark teams up with Houston Food Bank to help feed America. Join us in the fight to end hunger!

  Team Westpark had a great time working together at Houston Foodbank!  What a great feeling knowing the “Senior Box Program” we were working on is actually going to help feed some of the local elderly that we love and care for! It was such a rewarding experience, not only to give back to the community, but volunteering with

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Westpark Communications Welcomes our Latest Addition to the Sales Team, Account Executive, Daniel Wilkinson

  Daniel Wilkinson is an Account Executive with more than twenty years of experience in the Sales Industry.  He is recognized for contributions to record-setting sales figures, territory startup/expansion and new account development.   Daniel has a proven ability to lead sales teams to achieve revenue gains, offer an in-depth understanding of the sales cycle

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