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RELEASED: Oct 17, 2008
Five Ways to Ensure Your Satisfaction
Concerned about service? We are too. Here are a few of the ways Westpark keeps customers happy for the long-run.
With an ordinary answering service, you sometimes get lost in the shuffle, or have to fight for attention once you've committed to a contract. But not at Westpark. We've built a reputation for solid, long-term relationships with our clients (check out References or call us for contact information). Here are five of the many ways we make sure you remain satisfied with our services. (1) Dedicated, 24-hour Customer Service Hotline
(2) A "No Issue Goes Unresolved" committment from every level - representatives to supervisors to senior management.
(3) Intensive, ongoing training for telephone service representatives
(4) Quality Assurance call monitoring by Westpark supervisors
(5) Complete call documentation, with detailed printed reports and complete, digital audio records of every conversation. If you need to review a call for any reason, we can replay it for you or e-mail it to you in minutes.
More questions about service?
Just call us at 713-785-3238.
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