Over the years, Westpark has successfully served leading corporations in virtually every industry, including local, regional and national enterprises. Westpark has contributed to the growth of emerging companies, established agencies, professional services, doctors, hospitals, communications services companies, consultants, manufacturers, associations, prestigious educational institutions, and more. With a home base in the world’s energy capital, Westpark also enjoys an extensive clientele in the “Oil Patch.”

Mutual Success

Westpark Communications promotes innovative thinking and a spirit of total customer service. That sense of customer partnership is the hallmark of Westpark’s approach to customer care and live answer service.

“We measure the success of our company by the success of our customers,” explains Kathie Edwards, President and CEO of Westpark Communications. “We look at every aspect of our operation and strive to be the best. But at days end, we need to understand how everything we do will provide added worth to our customers. That is our value proposition.”

Growth by Recommendation

Westpark Communications began operations in 1968 as a family-run business offering telephone answering services for customers in the Houston metropolitan area. Westpark rapidly gained a loyal base of customers by delivering on a simple promise - professional, highly personalized service.

From the beginning, word-of-mouth promotion has been the key to Westpark’s growth, and the trend continues today. “We’re extremely proud,” notes Edwards, “that, over the past year, 50% of our new client base came to us by referrals from current clients.”

Over the years, the company's commitment to personal service has never wavered. As a result, Westpark is a trusted resource for a broad range of companies and enjoys many long-term client relationships.

Toward the Future

In 2002, Westpark moved to its current location, a specially designed headquarters and call center on Houston's west side. Westpark continues to make substantial investments in people, facilities and technology to remain at the forefront of the industry and accommodate the communications needs of any organization.

From a modest beginning 40 years ago, Westpark has become a major player on the national scene, serving Fortune 100 and Fortune 500 corporations and meeting the needs of organizations with interests around the globe.