Services

Live Answering Services

 

16126486 - smiling call center young woman ready for support and contact, isolated on white backgroundOur live answer agents will take and relay messages for your business via phone, email, web chat, or fax. They will transfer your calls to the right person and take messages while the office is closed or while you are away.

We are staffed with Spanish bilingual agents with English as their primary language. In addition, we have access to over 100 languages for multilingual support.

Westpark will take your calls with 24/7 availability including weekend coverage. Our generous hours include holidays, after hours, overnight, and help with phone call overflow.

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Full-Service Call Center

 

working lady with headset onIf you need for us to do more than to take and relay messages for your organization, we offer a full-service call center with customer support that is customized to fit your company brand.

With this option, our live answer agents will also answer inbound and outbound calls, perform tasks such as taking orders, employee check-ins, and will prevent routine calls from being escalated to you. They will schedule and update customer information on your calendar, CRM, or scheduling platform in real-time.

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